PHOTOA Digital Services · Tanzania
Terms of Service
Effective date:
Last updated:
These terms explain the agreement between you and PHOTOA Digital Services when you use PHOTOA Social Media Management System. By creating an account or using the service, you agree to these terms.
Who we are
PHOTOA Digital Services, Tanzania. Owner: Willy John.
Email: inspirewilly@gmail.com
WhatsApp: +255705401415
Our service
We provide AI-drafted social media posts based on your brand profile and requests. Drafts are sent for email approval, then approved posts are automatically published through third-party social platforms. AI output must be reviewed by you. Nothing posts without approval.
Accounts and eligibility
You must have legal capacity to enter this agreement and authority to act for any business or brand you manage. Provide accurate account details, keep your password and approval emails secure, and notify us if your account is used without permission. You are responsible for activity authorised through your account.
Subscriptions and billing
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Subscriptions are billed in USD each month and automatically renew until cancelled. Any applicable taxes and the amount payable are shown at checkout. You can cancel any time from Billing to stop future renewals; cancellation does not itself refund a payment already made. See our Refund Policy for the first-payment guarantee.
We will give notice of price changes before they apply to a future renewal so you can cancel before the new price takes effect. Payment failures may suspend access to paid features. A plan change and its effective date or any adjusted charge will be shown before you confirm it.
- Starter: $1 USD/month — 1 brand, up to 3 platforms and 20 post requests per monthly billing period.
- Growth: $10 USD/month — 1 brand, up to 5 platforms and 60 post requests per monthly billing period.
- Agency: $25 USD/month — 5 brands, up to 5 platforms and 200 post requests per monthly billing period.
Only active or trialing subscriptions may request posts. Usage allowances apply to each billing period, do not accumulate, and remain subject to the chosen plan’s brand and platform limits.
Your responsibilities
You are responsible for the content you submit and approve, its accuracy, and its compliance with laws and platform rules. Obtain the necessary rights and permissions for images, videos, trademarks and other material. Check AI drafts for errors, misleading claims and inappropriate content before approving them. Keep connected platform permissions and approver details up to date.
Acceptable use
PHOTOA may only be used for lawful purposes. When using the service, you must not:
- break any applicable law or regulation, or infringe the rights of others, including intellectual-property rights;
- create or publish unlawful, hateful, harassing, defamatory, misleading, fraudulent or spam content, or content that impersonates another person or organisation without permission;
- use the AI features to create illegal content, non-consensual or misleading likenesses of real people (deepfakes), malware, or to try to bypass the AI’s safety rules;
- interfere with the service or its security, including uploading malware, probing or scanning for vulnerabilities, scraping the service, or bypassing account security or usage limits;
- publish material you do not have the required rights or permissions for.
We may review, refuse, filter or remove content, refuse AI outputs, and suspend or terminate accounts that breach these rules, with notice where practical.
Third-party platforms and results
LinkedIn, Facebook, Instagram, TikTok and X operate independently of us. They may change their rules, restrict accounts, alter access or remove content. Publishing depends on their availability and your permissions. We do not guarantee reach, engagement, sales or other results.
Intellectual property
You retain your rights in material you provide. You give us permission to process, draft, store and publish that material as needed to provide the service and follow your approvals. PHOTOA retains rights in its software, branding and service materials. AI-generated output may not be unique or eligible for intellectual-property protection; we do not promise exclusive rights or freedom from third-party claims.
Service availability
We aim to provide a reliable service, but maintenance, outages and failures of third-party providers may interrupt drafting, approvals or publishing. We do not promise uninterrupted or error-free access. We may update features and will communicate material changes affecting your subscription.
Limitation of liability
To the extent permitted by law, we are not responsible for indirect losses, lost profits, lost reach or losses caused by content you approve or independent platforms. Our total liability for claims relating to the service is limited to subscription fees you paid for the service during the 12 months before the claim arose. This does not exclude liability or consumer rights that cannot lawfully be excluded, including liability for fraud or wilful misconduct.
Suspension and termination
You may stop using the service and cancel your subscription from Billing. We may suspend or terminate access for serious or repeated breaches, security risks or non-payment, with notice where practical. Termination does not remove obligations already incurred or override applicable refund rights. You can request deletion or export of your data as explained in our Privacy Policy.
Governing law
These terms are governed by the laws of the United Republic of Tanzania. Mandatory consumer protections that apply to you remain unaffected. Please contact us first so we can try to resolve any concern.
Changes to these terms
We may update these terms and will notify you of material changes before they take effect. The effective and last updated dates appear above. If you do not agree to a material change, you may stop using the service and cancel future renewals.
Contact
PHOTOA Digital Services, Tanzania. Owner: Willy John.
Email: inspirewilly@gmail.com
WhatsApp: +255705401415
